Terms and Conditions

Last updated: 2025

Welcome to ASL Watches, and thank you for trusting us with your timepiece. These Terms and Conditions explain how our services work and what you can expect when using our website or professional watch services. Our goal is to provide complete transparency while delivering the highest standard of care for your watch.

By using www.aslwatches.com or booking a service with us, you agree to these terms.

 

Our Commitment to You

ASL Watches specializes in professional repair, maintenance, servicing, warranty support, and authenticity verification for premium and luxury watches. Every watch entrusted to us is handled by experienced, certified technicians using professional tools and carefully selected parts.

We treat each timepiece with precision and respect, aiming to restore performance, reliability, and long-term value.

 

Service Assessments and Approvals

Before any work begins, your watch is carefully inspected and an estimated scope of service, cost, and turnaround time is provided. Some issues only become visible once a watch is opened. If additional work is required, we will always contact you for approval before proceeding.

Our team is happy to explain any findings so you can make an informed decision with confidence.

 

Repair and Servicing Expectations

While we strive to achieve the best possible outcome for every watch, certain timepieces, especially older models or those with prior repairs or heavy wear, may have limitations due to existing damage or unavailable parts.

Unless specifically agreed upon in writing, cosmetic perfection is not guaranteed. However, our technicians always aim for the most refined and respectful finish possible, and normal signs of age or prior servicing may remain.

 

Authenticity Verification

Our authenticity verification service is performed using professional inspection methods and industry expertise. Certification reflects our expert assessment of the watch’s authenticity and condition at the time of evaluation.

Because watches can be modified or altered over time, the certification applies only to the watch in the condition presented during inspection.

 

Customer Responsibilities

To help us provide the best service possible, we ask customers to share any known history, prior repairs, or concerns related to their watch. Transparency allows us to work more accurately and efficiently.

Once servicing is complete, we will notify you promptly. Watches should be collected within a reasonable timeframe to ensure proper care and storage.

 

Payments

Service pricing and payment terms will be clearly communicated in advance. Full payment is required upon completion of service unless otherwise agreed. Watches are released once payment has been received.

 

Liability and Care

Your watch is handled with great care throughout its time with us. While we cannot be responsible for pre-existing conditions, hidden defects, or manufacturer issues, our responsibility is limited to the service provided.

Any liability, if applicable, is limited to the cost of the service performed.

 

Website Content and Intellectual Property

All content on www.aslwatches.com, including text, images, branding, and documentation, belongs to ASL Watches and may not be used without permission.

 

Privacy

Your personal information is handled with care and respect, as outlined in our Privacy Policy.

 

Updates to These Terms

We may update these Terms and Conditions from time to time to reflect improvements or legal requirements. Any changes will be posted on this page.